ISS & Caversham House
We work alongside ISS to help organisations unlock lasting value from AI. The Caversham House programme looks at understanding how organisations work today, builds capability through structured training, and keeps momentum with guided advisory, so that AI creates real, lasting change for the people using it.
We start by deeply understanding how the business works today via interviews and process analysis.
How the business works today
What we look at
Workflows, handoffs, friction points, where effort goes.
What you have and how usable it is
What we look at
What data exists, how accessible it is, how clean, how trusted.
What your people know
What we look at
Tribal knowledge, silos, undocumented workflows, reliance on key people.
Tools, process, people
What we look at
Existing tools, process maturity, skills and appetite across the team.
What your organisation gets
A structured path from steering and governance through foundation skills, role pathways, and continuous practice, aligned with how your teams actually work.
Every course concludes with a practical takeaway - such as a checklist, ready-to-use presentation content, or access to a bespoke tool - to help you apply what you've learned immediately.
Action steps using your own tools and tasks. Knowledge checks are scenario-based, not recall.
Every course ends with a takeaway (a checklist, a template, bespoke presentation), so learning translates directly into action.
Learning pathways, microlearning, just-in-time courses. Small consistent kata beats one-off training every time.
10 lessons
This course is designed for those involved in guiding your organisation's approach to AI, whether you are already part of an AI steering committee or are exploring how to set one up.
8 tools
Includes custom-built tools to help your organisation record and act upon key strategic decisions and insights.
Goal: Gives a clear, practical grounding in AI. Participants will walk away with a comprehensive, personalised GenAI integration roadmap.
Module 1
Goal: Identify where AI creates meaningful business value in your specific context.
Module 2
Goal: Master prompting techniques that generate professional-quality AI outputs.
Module 3
Goal: Build repeatable AI-driven workflows that deliver consistent business value.
Module 4
Goal: Develop systematic approaches to improve AI outputs and measure business impact.
A scaffolded pathway for all employees, delivered following the Foundation GenAI course, with timely pop-up modules woven through that can be done at any point.
Our microlearning pathways break down complex AI concepts into focused, 30–45 minute modules that fit into your busy schedule.
Scaffolded microlearning courses after the GenAI Foundation course, with additional short pop-up modules. Tiers move from everyday data and bias choices through team collaboration to communicating AI-assisted work clearly and building reflective habits.
View the All Staff pathway →A scaffolded pathway for team leaders, with timely pop-up modules woven through at the points where they are most relevant.
Our microlearning pathways break down complex AI concepts into focused, 30–45 minute modules that fit into your busy schedule.
Scaffolded microlearning courses for team leaders, with additional short pop-up modules. Covers themes such as workflow change, psychological safety, and the hybrid workforce, as well as courses for marketers.
View the Team Leaders pathway →Modules for senior leaders setting direction and for strategists embedding AI in the enterprise.
Each microlearning module is 30–45 minutes, with a practical takeaway you can use straight away.
Structured microlearning courses for executives setting AI direction that you can use alongside a packed diary. Includes a course on how to hire or become an AI-first CTO.
View C-Suite & Strategists courses →Putting the roadmap into practice
A strong roadmap is only the starting line. Real value comes from putting it to work and letting it evolve with the business.
A senior advisor in the room fortnightly. Each session picks the next use case, reviews the last one, shares what worked, and decides what to back, adjust or scale.
Routine work handed off to AI. Teams freed to spend time with customers, with each other, and on the work only people can do.
Senior advisor, fortnightly
Each session makes AI-driven work decisions, freeing teams from routine tasks to focus on customers, collaboration and uniquely human contributions.